Terms and conditions of sale


The website is entirely a PhytoQuant property so are all rights relating. Reproduction in entire or partly, is always subject to the authorization of the owners.

- Information on delivery times and product availability

- Information on products and services

- Implementation of the warranty and after-sales service

- Litigation

- Commitment of data protection

1. Acceptance of Terms

The customer acknowledges having read, at the time of ordering; special conditions of sale stated on this screen and expressly accept them without reservation.
These general conditions of sale govern the contractual relationship between PhytoQuant and the client, both parties accepting them without reservation. These conditions shall prevail over all other conditions contained in any other document, unless prior express written consent.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors occur, shall in no case, the responsibility of PhytoQuant would be engaged. The majority of products offered to its customers by PhytoQuant are available in our warehouse.

3. Order

The automatic registration systems are considered as proof of the nature, content and date of the order. PhytoQuant confirms the acceptance of purchase order to the email address the client has given. The sale will be concluded only after the confirmation of the order. PhytoQuant reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information given by the buyer when the order is made commits the client in case of error in the wording of the recipient, the seller cannot be held responsible for failure in case he could not deliver the product.

4. Delivery

After confirming the order, PhytoQuant is committed to deliver to its carrier, all items ordered by the purchaser within a period of 48 working hours. The carrier undertakes by contract with PhytoQuant to deliver the order to the buyer's address provided by PhytoQuant.
Also for deliveries outside mainland France, the customer agrees to pay all taxes due to the importation of products, customs duty, value added tax and other taxes due under the laws of the country receiving the order. All orders to PhytoQuant are for the personal use of customers, partial or complete resale of products by clients or recipients is strictly forbidden. PhytoQuant declines all responsibilities from legal liability if the payment of taxes was not made by the customer. Delivery will be made by the post offices - Colissimo - in France. The possible delays do not entitle the buyer to claim damages.
Deliveries in the EEC countries are performed by the post offices – Colissimo - for deliveries outside the EEC deliveries are made by international postal services.
In case of defects, the buyer has the right to return products as provided in this document. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have 24 hours to make possible reserves with the carrier in case of missing or damaged.
If the customer wishes 2 different places of delivery, he must place 2 different orders, with the corresponding delivery costs.
Shipping fees are offered from the 3rd item (Only for mainland France and Corsica)

5. Cancellation

The period of withdrawal is 7 days of delivery. Upon exercise of the right of withdrawal, PhytoQuant is required to refund the sums paid by the customer at no charge except for return shipping costs. The product must be returned intact in its original packaging.

6. Price

The price is expressed in euros.
The price on the product description does not include shipping.
The price indicated in the order confirmation is the final price, including all taxes and VAT for France and EEC countries. The fee includes products price, handling, packaging, conservation of products and transport costs.

7. Customs duties, local taxes and other import duties

PhytoQuant is not responsible for customs duty, local taxes and import duties that may be requested in your country. You are the importer and it behooves you to check nearby local authorities the possibility of importing the products you plan to order.

8. Payment

The price charged to the customer is the price indicated on the order confirmation sent by PhytoQuant. The product price is payable the day of the order.
Payment must be made by credit card bearing the initials CB.
Online bank CM-CIC allows you to pay via a bank server in a secure environment. Your credit card number is directed to the bank server, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring that your numbers are known only by our banking partner.
The order validated by the customer will be considered effective only when the payment centers concerned have given their consent. In case of refusal, the order will be canceled and the customer warned. PhytoQuant reserves the right to refuse any order from a customer with whom there is a dispute.

9. Disputes

This contract is subject to Monegasque law. PhytoQuant cannot be held responsible for the misuse of the marketed products; it is the same for any changes resulting from product manufacturers. PhytoQuant responsibilities will, in any event, limited to the amount of the order and cannot be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. It is recalled that in general and subject to the discretion of the courts, respect the provisions of this contract relating to the contractual guarantee assumes that the buyer to honor its financial commitments to the seller.
Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation.

10. Warranty

Consumer dates must be met by the customer.
In all cases PhytoQuant cannot be held responsible for non-compliance with regulatory and statutory provisions in force in the receiving country, the responsibility for PhytoQuant is systematically limited to the value of the product in question, value at the date of sale and with no possibility of appeal to the brand or company producing the product.

11. Legal Information

The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivering orders, preparing invoices and product traceability. The lack of information of compulsory elements results in the cancellation of the order. According to Law No. 1.165 of 23/12/1993, amended by Law No. 1353 of 04/12/2008 of the Principality of Monaco, on the protection of personal data, the processing of personal information about customers has been declared to the Personally Identifiable Information Control Commission (PIICC). The customer has the right to access, modify, rectify and delete data concerning him, he can act before PhytoQuant. Moreover, PhytoQuant undertakes not to provide free or in exchange information on its customers to third.